Responsible gambling at a glance
Playing at online casinos should always be an enjoyable form of entertainment, but it requires a careful approach to stay in control. Gambling carries inherent risks, and it is vital to treat it as a leisure activity rather than a way to generate income. We are committed to providing you with the necessary information to maintain a healthy relationship with your gaming habits. The table below outlines common tools provided by the platform to help manage your activity.
| Tool | What it does | When to use it |
|---|---|---|
| Deposit limits | Restricts the amount of funds you can deposit within a set period. | Use this immediately to set a strict budget before you start playing. |
| Loss limits | Limits the amount of money you can lose over a specific timeframe. | Set this to prevent chasing losses when you have had a bad run. |
| Session reminders | Sends a notification after a set amount of time has passed. | Use this if you tend to lose track of how long you have been playing. |
| Time-out | Temporarily suspends your account access for a short break. | Apply this if you feel the need to step away from gaming for a few days or weeks. |
| Self-exclusion | Completely restricts access to your account for a longer period. | Use this if you find that you have lost control over your gambling and need to stop entirely. |
Limits, time-outs and self-exclusion
Managing your activity starts with using the controls available within the casino account settings. You can typically find these options in your profile area. We strongly recommend configuring your deposit and loss limits before making your first deposit. This proactive approach ensures that your boundaries are established when your mind is clear, rather than reacting to a losing streak.
If you find that you are frequently hitting your limits or feeling frustrated by them, it may be a sign to take a break. The casino’s customer support team is available 24/7 via the live chat button to assist with setting these restrictions if you have trouble finding them in the settings menu. Please note that when you request to raise a limit, there is usually a mandatory waiting period before the change takes effect. This pause is designed as a safety measure to ensure you have time to reconsider impulsive decisions.
Recognising the warning signs of problematic behaviour is the first step toward prevention. Be honest with yourself about your gaming. Are you chasing losses to try and win back money you have already spent? Are you using money that was intended for essential expenses like rent, bills, or food? Have you started hiding your play from family or friends? If you answer yes to any of these questions, it is time to stop and seek support.
Where to get help
If you are concerned about your gambling or that of someone you know, you do not have to face it alone. There are organisations dedicated to providing free, confidential, and professional support for anyone struggling with gambling-related issues. We encourage you to contact GamCare or BeGambleAware. These services offer advice, guidance, and assistance to help you regain control.
It is essential to remember that gambling is strictly for those aged 18 and over. Keep your login details secure and do not share your device if minors have access to it. If you are struggling, talk to someone you trust, whether it is a friend, a family member, or a professional advisor. Reaching out for help is a sign of strength, and taking action early can make a significant difference.
